AI Customer Support Chatbot · by Creer Infotech
Overview
CreerConnect is an AI customer support chatbot platform developed by Creer Infotech. It crawls your website, turns your pages into a knowledge base, and deploys an AI assistant that answers visitor questions in your brand’s tone.
When a conversation needs a person, a human agent can join mid-chat from the dashboard with the full history intact. An analytics dashboard shows sessions, resolution rates and the topics customers ask about most.
Problems solved
Teams answer the same questions about pricing, policies and products every day.
Website visitors outside business hours cannot get help and leave.
Rule-based bots fail on real questions and offer no way to reach a person.
Teams lack data on what customers are actually asking.
Key features
Capabilities currently listed on creerconnect.com.
Crawls your site — respecting robots.txt and site limits — and turns every page into training data.
A smart assistant trained on your brand and product knowledge.
Add documents, FAQs and PDFs to enrich answers and tone.
Embed the chatbot on any website with a single script tag.
Agents join mid-conversation with chat history intact.
Track sessions, resolution rates and popular topics in real time.
No message caps on conversations with your visitors.
Encrypted data and isolated tenants.
Works across mobile, tablet and desktop.
On the roadmap. The following capabilities are marked as upcoming or coming soon on creerconnect.com and are not yet generally available.
Invite teammates, assign chats and collaborate.
Permissions for admins, agents and viewers.
How it works
Sign up — no credit card required for the trial.
Enter your website URL and verify domain ownership.
CreerConnect crawls your pages, then chunks, embeds and indexes the content.
Set tone, colours, avatar and welcome messages.
Paste a single snippet into your website.
The AI answers instantly; agents take over from the dashboard when needed.
Use cases
Answer policy, product and order questions instantly, around the clock.
Help prospects understand offerings and guide them to the next step.
Explain services, coverage areas and processes, then hand over to staff.
Respond to course, admissions and schedule questions from content you publish.
Illustrative interface. Visit creerconnect.com for current product screens.
Business benefits
Let AI handle common questions so your team focuses on complex cases.
Provide instant answers to visitors in every time zone.
Seamless handoff means customers are never stuck with a bot.
Analytics reveal what customers need and where content can improve.
CreerConnect is developed by Creer Infotech LLP, a software development company based in Ahmedabad, India. Creer Infotech also builds custom software, web and mobile applications and AI solutions for clients — the same team and engineering practices behind CreerConnect.
FAQ
CreerConnect is an AI website chatbot platform developed by Creer Infotech. It learns from your website content, documents and FAQs to answer visitor questions, and supports live human takeover and analytics.
No. CreerConnect is embedded on your website by pasting a single script tag, and configuration is done from the dashboard.
Yes. Agents can join a conversation from the dashboard at any point, with the full chat history visible.
CreerConnect offers a free trial plan without a credit card. Current plans and pricing are listed on creerconnect.com.
Yes. If you need deep integration with internal systems or custom workflows, our AI chatbot development service builds tailored solutions.
More from Creer Infotech
AI growth workspace for social media, content, CRM, WhatsApp, automation and SEO.
Shop management for Indian retail and wholesale businesses — private, dedicated setup per shop.
Visit creerconnect.com for current plans and to get started, or ask us about a custom solution built on the same expertise.
